The week the CRM went headless: seven agentic GTM stories from September 16 to 23, 2026
Seven stories this week point in one direction. The CRM lost its screen, the assistant started to delegate, and the buyer got an agent of their own. H…
Industry News
Outreach reports 12x growth in AI usage as revenue teams move from insight to execution
Outreach says its customers used 12 times more AI credits in the first half of 2026. One win-back agent at SolarWinds got a 45% reply rate and reopene…
Amazon blocks Meta’s Muse AI agent from shopping on Amazon.com
Meta's Muse became the top free iPhone app in the United States within a week of launch. Then Amazon blocked it from buying anything on Amazon.com. Th…
Demandbase launches Mojo, a B2B marketing agent that learns from every campaign
Demandbase launched Mojo on September 15, 2026. The agent defines the audience, writes the brief, runs the campaign across channels, flags what breaks…
Beasley Media Group deploys Futuri TopLine Enterprise AI agents for sellers in every market
Beasley Media Group put every seller in every market on one AI agent system. The agents research, draft, plan and report. The seller approves every ou…
Adecco Group rolls out Salesforce Agentforce Coworker to 27,000 employees in 40 countries
Adecco Group will give 27,000 employees in more than 40 countries access to Salesforce Agentforce Coworker. Recruiters pick the candidate. Agents run …
Salesforce AIforce puts CRM data and agents inside Claude and Slack
Salesforce announced AIforce at Dreamforce on September 15, 2026. The CRM no longer needs its own screen. Sales work can now happen inside Claude and …
HubSpot Fall 2026 Spotlight: Breeze Assistant now assigns work to specialized agents
HubSpot rebuilt its AI assistant so it delegates work to specialized agents. The CRM under it now updates itself. HubSpot says teams with complete con…