Microsoft introduces a new Copilot app with Home, Code and an Autopilot agent

Industry News · Enterprise Software · September 28, 2026

The everyday agent gets a name, a role, a directory identity and a usage bill

Agent-led GTM industry news · Week of September 23 to 28, 2026

Microsoft unveiled a new Copilot app on September 25, 2026. It has three parts: Home for chat and Office work, Code for building apps and dashboards from plain language, and Autopilot, an always-on agent with its own identity in the company directory. Everyday features come with the subscription. Code and Autopilot bill by usage.

Microsoft announced the new Copilot on September 25, 2026. Annie Pearl, Corporate Vice President of Copilot, said: “We do want this to become an all-in-one productivity suite.” The app has three parts.

Home is the chat interface. Word, Excel and PowerPoint sit inside it, so a user can ask Copilot to change a spreadsheet or a document layout without leaving the app.

Code lets people who are not software engineers build apps, dashboards and internal tools from plain-language prompts. It shares technology with GitHub Copilot and runs tasks in isolated environments. Early-access customers get it at the end of the month. Microsoft 365 Premium and Pro subscribers get a preview later in 2026.

Autopilot is a revamp of the Scout agent Microsoft first showed in June 2026. A user names the agent, gives it a role and a goal, and sets its permissions. The agent has its own identity in the company directory. Microsoft listed tasks such as project updates, deadline tracking, reminders to colleagues about commitments, preparation materials for meetings and contact with partners. Autopilot enters private preview at the end of the month.

Chat and the Office integration come with the base subscription. Code, Autopilot and advanced models bill by usage, and Microsoft added cost visibility so employees can see what their AI use costs. Fortune reported that Microsoft 365 Copilot passed 30 million paid seats in July 2026, and that net seats added doubled quarter over quarter.

Satya Nadella, CEO of Microsoft, said: “Everything that you observe should be governable by policy,” and added that the company now needs to do that with every agent.

The takeaway

An agent with a directory identity is an employee record. A GTM team that runs agents now needs what HR gives a new hire: a role, a manager, permissions and a cost center.

Why it matters for agent-led growth

Directory identity is the governance model. When an agent has an identity in the directory, IT can scope its access the same way it scopes a person’s. Design your GTM agents to accept that identity from day one.
Usage billing changes the business case. Autopilot costs by use. Build the return on each agent per task, not per seat, and stop the tasks that do not pay.
Code puts the internal tool in the marketer’s hands. A marketing operations lead can build the dashboard without a ticket. The marketing engineer becomes the reviewer of what gets built.
Contact with partners is a GTM task. Autopilot’s task list includes reaching outside the company. Expect partner and vendor emails from named agents, and decide now how your own agents will answer them.